iMarketKorea (CEO Man-Young Hyun) is a leading e-marketplace company in MRO transactions in Korea . Its clients include Kimberly-Clark Worldwide, Aekyung Industries, Woori Bank, Daegu Bank, Dongwon F&B, Fursys, Lotte Confectionery, Haitai Confectionary & foods, Home Plus (Samsung Tesco), Hanssem, Jangin Furniture, Taehan Electronic Wire, Dongkuk Steels, Daelim Industrial Company, and Renault Samsung Motors.
iMarketKorea was established by Samsung Group in 2000 to reduce purchase costs of indirect resources and to improve efficiency of the purchase process. Since then, with the largest transaction amount in the domestic MRO market, a superior system and unique purchasing know-how, they have been the first company in the domestic e-marketplace to break the 2 trillion won barrier, and have grown at a rate of 30% each year. With such improvements, they have received the "2006 Korea Value Creation Company Award" in the IT electronic commercial transaction area.
In particular, the AI purchase system, which is the first of its kind in the world, has established a fair and trustworthy purchase process, and has become a benchmark for many other companies looking for transparent management. Also, by building networks between many global firms and marketplaces, and setting a course for small-medium-sized domestic companies that are doing business globally, the company is trying to become a Global First-Class e-marketplace. Such efforts have allowed the company to reach 3 million and 10 million exports, a first among Korean e-marketplace businesses.
Not satisfied with those results, iMarketKorea is striving to realize an optimal customer support service, thanks to close customer support, premium service organization and an internal classification center.
Mr. Hyun said, "With experience and knowledge as our basis, we will enhance customer satisfaction, and become a better purchase service provider concentrated on customer value creation." |